Terms & Conditions

Service: The medical transportation services provided by Hanuman Care, including train ambulance services and related support.

User: Any person or entity that uses our services or visits our Site.

Users must be at least 18 years old or have the consent of a legal guardian to use our services.

• Payment for our services is due at the time of booking unless otherwise agreed upon.
• We accept various payment methods, including credit/debit cards, bank transfers, or other methods specified on our Site.
• If payment is not received or is declined, we reserve the right to cancel or suspend services.

Refunds will be processed according to our refund policy, which may vary depending on the timing of the cancellation and other factors.

• Our services are subject to availability and operational constraints.
• We may be required to adjust service times, routes, or other aspects due to unforeseen circumstances.
• We do not guarantee uninterrupted or error-free services.
• We are not liable for delays or cancellations caused by weather, natural disasters, strikes, or other force majeure events.

• Users must follow all safety instructions and guidelines provided by our staff.
• Users must not use our services for any unlawful or unethical purposes.
• Users are responsible for damage caused to our property or equipment due to negligence or misconduct.

• Our services are provided "as is" without warranties, except as required by law.
• We do not guarantee the accuracy or completeness of information on our Site.
• We are not liable for direct, indirect, incidental, or consequential damages except as required by law.

All content on our Site (text, images, logos, trademarks) is the property of Hanuman Care or its licensors. You may not use or reproduce this content without prior written consent.

Our Privacy Policy explains how we collect, use, and protect your information. By using our services or Site, you agree to the terms of our Privacy Policy.

We may update these Terms at any time. Updates take effect immediately upon posting on our Site. Continued use of our services indicates acceptance of revised Terms.

These Terms are governed by the laws of Patna, India. Disputes will be resolved through binding arbitration or litigation in accordance with applicable laws.