Privacy Policy

Last Updated: June 2, 2025

Welcome to Hanuman Care - Train Ambulance Services ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://railambulance.co.in) operated by Medicvisor Private Limited, or use our services.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

  • Personal Information: Your name, email, phone number, address, and other identifiers.
  • Medical Details: Patient health details required for coordination of emergency care.
  • Payment Data: Billing address, transaction IDs, and payment gateway details.
  • Usage Data: Information on how you interact with our website (e.g., IP address, browser type).

2. How We Use Your Information

  • To provide emergency medical services and coordinate care.
  • To communicate with you about services, appointments, or support.
  • To process payments and send receipts or invoices.
  • To analyze and improve our website and service offerings.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Data

  • We do not sell your personal data.
  • We may share information with trusted partners (e.g., ambulance operators, payment gateways) to fulfill service requests.
  • We may disclose data if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to safeguard your information. However, no electronic transmission or storage method is 100% secure. We encourage you to contact us if you suspect unauthorized use of your information.

5. Your Rights

  • Access and review your personal data.
  • Request corrections or deletions.
  • Withdraw consent or object to data processing.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, contact our team:
Email: support@hanumancare.com
Phone: +91-9264198199